Diploma in Retail Management
Course Details
The 1-Year Diploma in Retail Management is designed to prepare students for today’s fast-growing and highly competitive retail sector. The course provides an in-depth understanding of retail operations, customer behavior, merchandising, supply chain processes, and store management techniques. It focuses on developing practical skills, industry knowledge, and the confidence required to work in modern retail formats such as supermarkets, fashion stores, malls, and e-commerce platforms. Students learn global retail practices, sales strategies, inventory handling, and retail technology, building a strong foundation for entry-level to supervisory roles. This course is ideal for beginners seeking a professional start in retail.
What you'll learn
- Fundamentals of Retail Management
- Store Operations & Daily Retail Processes
- Customer Handling & Service Excellence
- Sales Techniques & Product Promotion
- Inventory Control Assistant
- Inventory & Stock Management Basics
- Visual Merchandising & Store Display
- Billing, POS & Cash Handling Procedures
Career opportunity
- Retail Sales Executive
- Store Assistant
- Customer Relationship Executive
- Floor Supervisor
- Cash Operations Executive
- Visual Merchandising Assistant
- Inventory Control Assistant
Course structure
Semester I:
DRM 101 Introduction to Retailing and Retail Planning
DRM 102 Consumer Behavior
DRM 103 Marketing & Sales Management
DRM 104 Communication & Computer Application with AI
DRM 105 Retail Stores and Operation Management
DRM 106 Supply Chain Management
DRM 107 Business Laws
DRM 108 Retail Selling Skills
DRM 111 Marketing & Sales Management Practical
DRM 112 Communication & Computer Application with AI PracticalSemester II:
DRM 201 Retail Finance
DRM 202 Entrepreneurship Management
DRM 203 International Retailing
DRM 204 Customer Relationship Management
DRM 205 Human Resource Management
DRM 206 E-commerce & Omni-channel Retailing
DRM 207 Inventory & Vendor Management
DRM 208 Managerial Economics
DRM 211 Customer Relationship Management Practical
DRM 212 Inventory & Vendor Management Practical
DRM 213 Internship

Course Info
- Course Duration : 1 Year/ Month
- Eligibility : 12th

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